Appliance installation and connection
The delivery driver won't connect it. Here's what actually needs an electrician, and what it costs.
Why the delivery team can't do it
Retailers will deliver an appliance and, for some, plug it in. What they will not do is any work on your fixed wiring — because that's electrical installation work, and it requires a licensed electrician.
That catches people out most often with cooking appliances. An induction cooktop typically needs its own dedicated high-current circuit, and most kitchens don't have one, because the ceramic cooktop it's replacing drew far less. The appliance arrives, the delivery team leaves it on the floor, and the kitchen is out of action until an electrician can get there.
If you're buying a new cooking appliance, the useful thing to do is check the circuit before the delivery date. Send us a photo of your switchboard and the appliance specification and we'll tell you in a few minutes whether you have a problem.
What we connect
Ovens & cooktops
Including the dedicated circuit induction almost always needs.
Dishwashers
Electrical connection, plus what's plumbing and what isn't.
Rangehoods & exhaust fans
Kitchen, bathroom and laundry extraction.
Hot water systems
Off-peak circuits and heat pump changeovers.
Underfloor heating
Bathroom and living area in-slab and under-tile heating.
Pool & outdoor equipment
Pump circuits, pool lights, RCD requirements.
Doing a kitchen or bathroom renovation?
If several appliances are going in at once, do them in one visit. The attendance is the fixed cost, so a kitchen with an oven, induction cooktop, rangehood and dishwasher is substantially cheaper done together than as four separate call-outs — and it means the circuits get planned as a set rather than squeezed in one at a time until the board runs out of room.
The other thing worth doing at renovation stage is deciding your circuits before the plasterer arrives. Adding a dedicated circuit through an open wall is trivial. Adding it through a finished, tiled kitchen is not.
Appliance installation questions
Why won't the delivery driver connect my oven?
Because connecting an appliance to fixed wiring is electrical installation work requiring a licensed electrician. Retailers deliver; some will plug in a plug-in appliance. Hardwired ones need us.
My new induction cooktop won't work. What's wrong?
Almost certainly no dedicated circuit. Induction typically needs its own high-current circuit — often 32A — and most kitchens don't have one because the old cooktop drew far less. If your switchboard is also full, that's a board conversation first.
Can you install several appliances in one visit?
Yes, and you should. Attendance is the fixed cost, so a kitchen full of appliances done together is far cheaper than four separate visits.
Do I need to be home?
Someone needs to let us in and confirm positions. Beyond that, no — most appliance work is straightforward once we're on site.
Will you take the old appliance away?
We'll disconnect it and move it out of the way. Disposal is usually easier through your retailer's takeaway service or council collection, and we'll tell you if there's anything about it that needs care.
Do I get a compliance certificate?
For a new or altered circuit, yes. Swapping a like-for-like appliance onto an existing suitable circuit generally isn't notifiable work.
What customers say
Fantastic service! Friendly, efficient and well priced. Highly recommend. Thank you for swiftly fixing our switches.
Reliable and quality service.
Jason was great! One call and less than an hour later, he was here to save the day. Five stars for the prompt and reliable service.
These are Google reviews for our team at Cync Electrical & Automation — the licensed contractor behind Hills Electrician. 5.0 from 20 reviews. — see the profile
Appliance arriving soon?
Send us a photo of your switchboard and the appliance spec before delivery day. Call 0422 253 379.
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